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For more than 15 years, SMARTHOME™ has been committed to providing you with a high-quality shopping experience with respect for your security and privacy.
Secure Ordering
Orders placed at Smarthome.com are secure. The Smarthome web servers are equipped with industry standard Secure Sockets Layer (SSL) data encryption technology that enables anyone using an SSL-compatible browser (such as Internet Explorer, Mozilla Firefox, America On-Line or Netscape Navigator) to send and receive data from our server in encrypted form.
All Smarthome's Internet hardware is maintained in secure computer rooms accessible only to authorized SMARTHOME employees.
When you click on "checkout," our server will automatically transfer you into secure mode if supported by your browser. Most browsers give an indication that you have a secure connection by showing a closed lock in the status bar at the bottom of the browser window. In all cases, the displayed URL will show https instead of http.
If you get an error when you try to enter secure mode, it may be that you have an incompatible browser or you are behind a firewall that does not support encrypted transmissions. You may need to contact your ISP or system administrator to resolve these problems. Please feel free to place your order via our toll-free order line (open 24 hours) at 800-SMARTHOME (800-762-7846).
Verisign Authenticated
Verisign is an independent, third-party company engaged in the development of digital trust. Verisign provides authentication of Internet services, digital identity and intellectual property. By clicking on the Verisign logo above, the Verisign website will serve up a web page that confirms that SMARTHOME is "Verisign Authenticated."
If you have additional questions about our Privacy/Information Use Policy, please contact us at custsvc@smarthome.com. Please note: This SMARTHOME Privacy & Information Use Policy does not cover information that is inherent to the operation of the Internet and therefore beyond the control of SMARTHOME, and is not to be applied in any manner contrary to applicable law or governmental regulation. This policy is subject to change at any time.
In order to process your order efficiently or to send you the correspondence you request, we will need to collect certain information from you. This information may include your name, address, phone number, e-mail address, or credit card number and expiration date, which will not be shared with third parties unless you consent.
E-Mail
We do not share your e-mail address with third parties
When you order online, you will receive confirmation e-mails and, in some cases, a follow-up e-mail asking to rate your experience
Address
From time to time, we may share our postal mailing list with carefully selected providers of goods and services that may be of interest to you.
On rare occasions, we may disclose specific information upon governmental request in order to assist with fraud protection or investigation.
Information is not provided to any agencies or companies for marketing or commercial purposes.
If at any time you decide you do not want to receive offers from any third parties, you may contact Customer Service (please use the subject "No third parties" and include your name and address in the body of the e-mail).
Use of Cookies
SMARTHOME.com uses "cookies," small files stored by your browser to store the contents of your shopping basket between visits.
We also use cookies for site traffic information, to indicate your account login status as well as remembering your search and navigation preferences.
Most web browsers automatically accept cookies, but you can usually change your browser settings to prevent cookies. If you disable cookies on your browser, our shopping basket will not be able to log you in, so please phone your order in at 1-800-SMARTHOME (800-762-7846).
Making Changes
You may update or change information related to your SMARTHOME account by e-mailing us at custsvc@smarthome.com with any address or billing changes you need to make. |
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