Product Support Specialist
Listen to customers rave about their home automation products and ask how they can "one-up" their neighbor.
 
Listen to callers describe bizarre behavior of their home automation systems and walk them through the steps to fix the problem
Respond to e-mail inquiries in a timely manner
You'll need lots for free time to demo up to $1500 of products in your home. We want you to have first-hand knowledge of our products
High school diploma
Minimum 1 year of Technical Support experience
Knowledge of home automation and X-10 technology a plus, but not required
Knowledge of house electrical wiring, A/V distribution, and surveillance is a plus
Customer service experience in a call center/Internet retail environment a plus
Typing 30+ WPM
Must be a team player and enjoy problem solving
Must be "technically" oriented
Medical & Dental Plans
401K
Flexible Spending Account
Life Insurance
Long-Term Disability
Wellness Program
Voluntary Vision Plan
Friendly, casual environment with emphasis on teamwork
Significant employee discounts
Please forward your resume as an attachment, along with your salary requirement (or history), and a cover letter explaining why you're the perfect match to: dgorajia@smartlabsinc.com. Please make your subject line tech.
Smarthome is an equal opportunity employer. |
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